What Information We Hold and Why We Hold It
When you open an account with ezyspin, we collect your name, email address, date of birth, and the payment details linked to your wallet — whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also log your login activity, device type, and session data
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so we can detect unusual access patterns and keep your account secure. Transaction records — including DuitNow transfers and FPX payments — are retained as required under applicable financial and regulatory obligations. We do not sell, rent, or pass your personal data to third parties for
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marketing without your explicit consent. Analytics data that helps us improve lobby performance is processed in aggregated, non-identifiable form only. If your account is closed, we retain the minimum data required by law for the period those obligations demand, then delete the rest. You can ask
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us what we hold on you at any point — see the contact paths in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.